Paul Geddes joined the Board as an Executive Director in August 2009 and is Chief Executive Officer.
Paul’s experience in leading one of the UK’s largest retail banking businesses during a challenging period for the industry and improving its customer and financial performance against peers singled him out in 2009 as the Chief Executive able to lead the turnaround of Direct Line Group and its divestment from RBS Group.
He was the Chief Executive Ofﬁcer of RBS Group’s mainland UK retail banking business, having joined in 2004 as Managing Director with responsibility for products and marketing. Before joining RBS Group, Paul held a number of senior roles in multi-channel retailing in the GUS and Kingﬁsher groups. He started his career in marketing, with UK and European roles at Procter & Gamble. Paul read Philosophy, Politics and Economics at the University of Oxford and is a Fellow of the Chartered Institute of Bankers in Scotland.
He is a member of the Association of British Insurers Board, a member of the Financial Ombudsman Service’s insurance industry steering group, and a member of the Financial Conduct Authority’s Practitioner Panel.