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Group profile

Key facts and figures

  • Employees: 13,900
  • Locations: We have sites in the UK, Italy and Germany
  • Markets:
    – UK personal motor market share of 14%1
    – UK home insurance market share of 17% 1
    – Rescue and other personal lines: 8.2 million in-force policies
    – Commercial 0.6million in-force policies
    – Operations in Italy and Germany, two of the three largest motor insurance markets in Europe2, around 1.6 million in-force policies
  • Primary channels: Products can be purchased online, including via PCWs, by phone and indirectly through partners and in our Commercial business, via brokers.

1. Ranked by total in-force policies in the motor and home markets, including partner brands: RBS, NatWest, Nationwide, Prudential and Egg © GfK NOP Financial Research Survey (FRS) 6 months ending October 2013, 15,260 adults interviewed for motor insurance and 15,922 for home insurance.

2. Insurance Europe, European Insurance in Figures February 2014 report, Motor gross written premiums 2012.

Group offices

Direct Line Group has offices in the UK, Italy and Germany.

Head office

Our head office is in the UK in Bromley:

Churchill Court
Westmoreland Road
Switchboard: +44 1132 920 667

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